Tenant & licence review
Check the current environment and identify requirements for the proposed calling arrangement.
MICROSOFT TEAMS TELEPHONYBring business calls
Bring business calls
into the conversation.
Explore external calling through Microsoft Teams with a clear plan for licences, connectivity, numbers and the experience your users need.
Microsoft Teams calling
BUILT AROUND YOUR BUSINESSA practical service.
A practical service.
A clear purpose.
For teams already using Microsoft Teams, integrated calling can bring more everyday communication into a familiar environment. We review your current tenant, subscriptions and phone requirements before recommending an approach. The design considers call flows, devices, number transfers and support responsibilities.
For organisations using Microsoft Teams that want to review how business phone calls could fit into their existing working environment.
THE SERVICE IN DETAIL01 02 03 04
Support where it matters.
We agree the scope around your environment. These are the areas we can discuss in your proposal.
Calling service design
Review suitable connectivity and configuration options for external calls.
Numbers & call routing
Plan number transfer, incoming call handling and the user setup.
User preparation & support
Coordinate compatible devices, guidance and the support included in the service.
FROM FIRST CONVERSATION TO DELIVERYA clear path
A clear path
from here.
Know what happens next, who is responsible and what your service includes before work begins.
Plan your next step →- 01
Understand the starting point
Review your Microsoft 365 environment and existing phone service.
- 02
Design the calling setup
Agree numbers, routing, licences and provider responsibilities.
- 03
Prepare the changeover
Coordinate configuration, user guidance and any number transfers.
- 04
Validate the call experience
Check the agreed calling scenarios and document the support process.
USEFUL ANSWERSYour questions,
Your questions,
covered.
Have a requirement that is specific to your business?
Email our team →Is this included with our existing Microsoft 365 subscription?
That depends on your current licences and the calling solution selected. Additional subscriptions or provider services may be required and are confirmed in the proposal.
Can we use our current phone numbers?
We can review eligibility and the process for transferring your numbers to the proposed service.
What devices can our team use?
Compatibility depends on the chosen setup. We review the computers, mobile devices and desk phones you want to use before confirming the requirements.
LET’S TALK ABOUT YOUR BUSINESSReady to take
Ready to take
the next step?
Talk to PENTAGUARD about microsoft teams calling.