Number & account review
Gather the numbers, account details and current provider information required.
BUSINESS NUMBER TRANSFERSKeep your number.
Keep your number.
Plan the move properly.
Coordinate the transfer of eligible business phone numbers with clear preparation, provider communication and a planned changeover.
Business number porting
BUILT AROUND YOUR BUSINESSA practical service.
A practical service.
A clear purpose.
Your business numbers are an important part of how customers reach you. We help you gather the information needed for a transfer, review the existing arrangements and coordinate the next steps. The plan considers the destination service, call routing and what needs to happen before and after the port.
For businesses changing phone providers, moving to VoIP or bringing calling into Microsoft Teams.
THE SERVICE IN DETAIL01 02 03 04
Support where it matters.
We agree the scope around your environment. These are the areas we can discuss in your proposal.
Eligibility & documentation
Check transfer requirements and the supporting authorisation needed for the request.
Routing & changeover planning
Prepare the destination service and agree the intended call flows.
Post-transfer checks
Review the agreed calling scenarios after the number has moved.
FROM FIRST CONVERSATION TO DELIVERYA clear path
A clear path
from here.
Know what happens next, who is responsible and what your service includes before work begins.
Plan your next step →- 01
Gather the details
Identify the numbers and the services or contracts associated with them.
- 02
Prepare the request
Check eligibility and documentation with the relevant providers.
- 03
Coordinate the changeover
Agree the proposed timing and prepare the destination calling setup.
- 04
Check the outcome
Confirm the agreed call routing and identify any issues requiring follow-up.
USEFUL ANSWERSYour questions,
Your questions,
covered.
Have a requirement that is specific to your business?
Email our team →Can every phone number be transferred?
Transfer eligibility depends on the number and the providers involved. We check the specific numbers before confirming the proposed approach.
Should we cancel our old service first?
Coordinate cancellation with the agreed transfer plan. Ending an existing service too early can disrupt the port or affect access to the numbers.
How long will the transfer take?
Timing depends on provider processes, the number type and the accuracy of the information supplied. The plan will set out the expected steps and dependencies.
LET’S TALK ABOUT YOUR BUSINESSReady to take
Ready to take
the next step?
Talk to PENTAGUARD about business number porting.